Our online mentors offer free advice, coaching and mentoring support based on their own personal experiences. You can get in touch by using the contact button below. If you can't find a mentor on the topic you're interested in, try searching for a related topic or send out a call for help.
Marketeer , Knowledgeable , Experienced
I'm Mick and I'm commercial director at an outbound business to business telemarketing company owned by my daughter. I have years of experience in marketing, building and managing business, and customer service. I've worked in corporate organisations, as a freelance management consultant, and for the past 5 years, in a very fast growing SME family organisation. I was born in Kent and now live and work near Basingstoke.
My company specialises in making business to business sales appointments for a wide range of clients, so we know a thing or two about telemarketing.
I have delivered seminars on the subject and often coach and train telemarketers.
As a commercial director, I am heavily involved in marketing and growing the business. We've grown by 60% CAGR over the last 8 years, so have learnt a lot about what it takes to grow a business.
I have spent something like 25 years in roles with a large customer service involvement. I know what turns customers off and on!
I've had a long career in business and have received lots of rewards from a physical point of view but, more importantly, from an emotional point of view - including successfully submitting a citation for my daughter (and managing director) to receive an MBE for services to business. Helping others to succeed in business, or in anything they REALLY want to do, is very fulfilling and rewarding for me. I think mentoring is a great idea because others can easily learn from the successes and failures of others - without having to endure those failures themselves.
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